Effective Date:02-17-2026

Aware Behavioral Health (“we,” “our,” or “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or communicate with us.

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Business Information

Aware Behavioral Health
5720 Lyndon B Johnson Fwy, Suite 660
Dallas, TX 75240

Second Location:
2300 Valley View Lane, Suite 601
Irving, TX 75062

Phone: (469) 487-7744
Email: admin@awarebehavioralhealth.com
Website: https://awarebehavioralhealth.com/

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Information We Collect

We may collect personal information when you:

• Fill out a website form

• Complete a Facebook Lead Form

• Schedule an appointment

• Contact us by phone, SMS, or email

Information collected may include:

• Name

• Phone number

• Email address

• Insurance information (if provided)

• Medication information (if provided)

• Appointment details

• Communication preferences

We may also collect technical data such as IP address, browser type, and website usage information.

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How We Use Information

Your information may be used to:

• Provide behavioral health services

• Schedule appointments

• Respond to inquiries

• Send appointment reminders

• Send SMS notifications with consent

• Improve website performance

• Maintain system security

We do not sell or rent personal information.

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SMS Consent and Communication

By submitting your phone number through our website or Facebook Lead Form, you consent to receive SMS messages from Aware Behavioral Health related to:

• Appointment reminders

• Service notifications

• Account updates

• Support communication

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP.
Reply HELP for assistance.

Consent records are stored in our CRM system for compliance purposes.

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Information Sharing

We only share information when necessary:

• With secure service providers supporting operations

• When required by law

• To protect patient safety or legal rights

All vendors must maintain confidentiality and data protection standards.

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Data Security

We use reasonable safeguards including:

• Secure hosting

• Access controls

• Monitoring systems

• Encrypted communications where applicable

No online system is completely secure.

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Cookies

Our website may use cookies to improve performance and user experience. You may disable cookies in your browser settings.

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Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.

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Contact Us

Aware Behavioral Health
Phone: (469) 487-7744
Email: admin@awarebehavioralhealth.com
Website: https://awarebehavioralhealth.com/